Good questions.
Simple answers.
Everything you need to know before you drop off your bags.
Where is LockerSpot?
Our first location is in Edinburgh city centre. We’ll publish the exact address, directions and opening hours on our Edinburgh page as soon as online booking opens.
How do I book?
Book online in advance, or on the spot at the locker. Choose your drop-off and collection times and a locker size, and you’ll see the price before you pay. Pay online, or by card at the locker: contactless, chip or swipe. Online booking is opening soon; you can plan your visit and see your price now, and we’ll email you when you can confirm.
How do I open my locker?
Everything is self-service. When you book, you’ll get clear instructions for opening your locker at the LockerSpot kiosk, so there’s no queue and no one to hand your bags to.
Can I reopen my locker during my booking?
Re-entry rules are shown clearly before you pay, so you’ll know exactly what’s included with your booking.
What if I’m running late?
Get in touch and we can extend your booking. Extension and late-collection charges are shown before you pay. Always check the location’s opening hours so you can collect your bags in time.
Chat with us on WhatsAppWhat size locker do I need?
Small (47.4 × 46.2 × 58 cm) suits backpacks, holdalls and cabin-size bags. Medium (47.4 × 55.8 × 58 cm) suits cabin cases and smaller bags. Large (47.4 × 84.6 × 58 cm) suits full-size suitcases stood upright. Sizes are internal width × height × depth. Measure your bags including wheels and handles: everything must fit with the door fully closed.
How much does a locker cost?
Small: £3 (2 h), £4 (4 h), £5 (6 h), £7 (24 h). Medium: £4 (2 h), £6 (4 h), £7 (6 h), £10 (24 h). Large: £5 (2 h), £8 (4 h), £10 (6 h), £15 (24 h). You pay for the shortest time that covers your stay and can collect any time before it ends. Longer stays are charged per 24 hours, plus the shortest time that covers the rest. No hidden booking fees. Prices include all mandatory charges. Online booking is not open yet; the visit planner is a demonstration only.
What if I have a problem?
Message us on WhatsApp or email us at hello@lockerspot.co.uk and we’ll help. Every locker is connected to our management system, so we can check it in real time and open it remotely if something goes wrong. Support details are also shown in your booking confirmation.
Chat with us on WhatsAppWhat are the opening hours?
Opening hours are shown on the Edinburgh location page and before you book. We aim to offer long opening hours wherever the venue allows.
Something else on your mind?
Message us on WhatsApp or get in touch, and we’ll get back to you.